Performance Measurement with Digital Mentor
Discover, Score, Prescribe, Measure and Manage the performance of individuals, teams, organizations and channels to market using our easily customizable Digital Mentor platform. The resultant Prescription includes Recommendations, Actions and Remedies (Enablement) that drive increased Performance.
Discovery to Action Plan - Automated!
Our open framework platform can be populated with any type of content from any industry to automate the entire Performance Measurement process:
Individual to Global
Segment and benchmark reports for:
Discover - Self Service and Facilitator Modes
Survey your individuals, teams, organizations and channels to market to discover their capability in your target market for any discipline you like including:
- Technical / Engineering
- Customer Service / Support
- Customer Success / Experience
Score the performance of individuals, teams organizations and channels to market based upon your own score card and weighting.
Aggregate scores from multiple respondents and benchmark the average.
Contrast and compare the answers for multiple respondents to identify if the delta is a gap in real capability or just simply an internal communication issue.
Recommend the actions based upon the scores given and therefore the capability gaps identified.
Progress through the Prescribed list of Recommendations and Actions to remedy any issues using enablement services to improve performance .
Performance Measurement and Management
Measure the performance of individuals, teams, organizations and channels to market in real time using our My Planner action management progress module or export to your own preferred project management tool.