Whether you’re standing up a full Lifecycle Practice or just want to build some capability we can help you with our Lifecycle Builder Program.

About 25% of users utilize all of the features offered in the Apps they use daily and about 30% are not aware of the full capability of the Apps that they use. The shift from CapEx to OpEx based financial models has swung the risk of technology adoption from the customer to the provider of technology. This means that adoption and consumption levels are driving profitability in these new annuity markets.

This Professional Service has been designed to help Partners provide a Lifecycle Professional Service as a first step in building a full Customer Lifecycle Management Service Practice.

Participants include Adoption Consultants and Customer Success Professionals with some experience and understanding of customer needs is desirable.

Service Objectives:

  • Accelerate activation of technology in your customers
  • Enable adoption methodologies in your customers
  • Define a Professional Service to provide Customer Lifecycle Management Services

This Professional Service has been designed to help Partners provide a Lifecycle Professional Service as a first step in building a full Customer Lifecycle Management Service Practice.

Service Elements include:

  • Consumption Economics
  • Lifecycle Management
  • Key Roles
  • Capabilities
  • Reward

Service Outcome

The Practitioners in your business will be able to:

  • Build customisable plans for business process transformation
  • Deliver User-centric programs to drive adoption and consumption
  • Offer focused services help your customers achieve ROI

Please contact us now to book your commitment free initial consultation.